Terms of Service

Overview

Welcome to Soft & Cotton. The terms we, us and our refer to Soft & Cotton. Soft & Cotton operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience, the Services. Soft & Cotton is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein, the Terms of Service, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access the Services.

Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and that you have given consent for any minor dependents to use the Services on devices you own or manage.

To use the Services, you may be required to provide information such as your email address, billing, payment and shipping information. You represent that all information provided is accurate, current and complete and that you have the right to provide it.

You are responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign or license your account to another person.

Our Products

We make reasonable efforts to accurately display our products. However, product colors or appearance may vary based on your device and settings. We do not guarantee that product appearance or quality will meet your expectations.

Product descriptions and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities by person, region or jurisdiction.

Orders

By placing an order, you make an offer to purchase. Soft & Cotton reserves the right to accept or decline orders at its discretion. Orders are not accepted until payment is processed and confirmed.

Please review orders carefully, as cancellations may not be possible after acceptance. If an order is modified or cancelled, we will attempt to notify you using the contact information provided.

Returns and exchanges are governed solely by our Refund Policy. Purchases are for personal or household use only and not for resale or export.

Prices and Billing

Prices, promotions and discounts may change without notice. Prices shown at checkout apply at the time of order and may exclude taxes, shipping, customs or handling fees.

You agree to provide accurate and current payment information and authorize charges for all purchases, including applicable fees and taxes.

Shipping and Delivery

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs or events outside our control. Risk of loss transfers to you once the order is handed to the carrier.

Intellectual Property

All content on the Services, including trademarks, logos, text, images, graphics, videos and design, are owned by Soft & Cotton or its licensors and protected by intellectual property laws.

You may use the Services for personal, non commercial use only. You may not reproduce, distribute, modify or exploit any content without written permission. All rights not expressly granted are reserved.

Optional Tools

The Services may include tools provided by third parties which are offered as is and as available. We are not responsible for their functionality, accuracy or availability. Use of third party tools is at your own risk.

Third Party Links

The Services may contain links to third party websites. We are not responsible for the content, policies or practices of third parties. Accessing third party sites is at your own risk.

Relationship with Shopify

Soft & Cotton is powered by Shopify, which enables us to provide the Services. All purchases are made directly with Soft & Cotton. Shopify is not responsible for transactions between you and Soft & Cotton. You release Shopify from claims arising from purchases made through the Services.

Privacy Policy

Personal information collected through the Services is governed by our Privacy Policy and may also be subject to Shopify privacy practices. By using the Services, you acknowledge these policies.

Feedback

Any feedback, ideas or suggestions you submit may be used by Soft & Cotton without restriction or compensation. You represent that you own or have rights to any feedback you provide.

Errors and Omissions

Information on the Services may occasionally contain errors or inaccuracies. We reserve the right to correct information or cancel orders at any time without prior notice.

Prohibited Uses

You may use the Services only for lawful purposes. You may not misuse the Services, violate laws, infringe rights, transmit harmful content, attempt fraud or interfere with security features. We reserve the right to suspend or terminate access for violations.

Termination

We may terminate access to the Services at any time without notice. You remain responsible for obligations incurred prior to termination. Certain provisions survive termination by their nature.

Disclaimer of Warranties

The Services and products are provided as is and as available without warranties of any kind. We do not guarantee uninterrupted, secure or error free use. Some jurisdictions may not allow limitations on warranties.

Limitation of Liability

To the fullest extent permitted by law, Soft & Cotton and its partners will not be liable for indirect, incidental, special or consequential damages arising from use of the Services or products.

Indemnification

You agree to indemnify and hold harmless Soft & Cotton, Shopify and affiliates from claims arising from your use of the Services or violation of these Terms.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver and Entire Agreement

Failure to enforce a provision is not a waiver. These Terms constitute the entire agreement between you and Soft & Cotton regarding use of the Services.

Assignment

You may not assign these Terms without consent. We may assign or transfer rights without notice.

Governing Law

These Terms are governed by the laws of the jurisdiction where Soft & Cotton is headquartered. You consent to jurisdiction and venue in those courts.

Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of changes.

Contact Information

Questions about these Terms should be sent to support@softandcotton.com.